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Refunds & Exchanges

If you are dissatisfied with your purchase for any reason, you can return it for a refund, exchange,or credit within 30 days of purchase with your original receipt,sales order No., packing slip or email confirmation to any of our stores.

Office Supplies /Ink &Toner

If the quality of the product is poor or the package/outside of the product is damaged, we guarantee a full refund. A refund request must be made within 30 days of purchase. Otherwise no refund is available.

We cannot guarantee a refund under the following circumstances:

1,The package has been opened or damaged.

2,The product has been mishandled by the customer.

3,Special Orders:Custom-ordered items

Custom-ordered items, Manufacturer Direct items, and custom imprinted items are made to your specific requirements and therefore cannot be returned.

Please contact Customer Service Center,we will provide on-site service within 3 business days.
User Guide How to Order Payment&Invoice Delivery Info After-sales Service
 ·Member Registration  ·Order Methods  ·Methods of Payment  ·Delivery Areas  ·Refund & Exchange
 ·Search Machandise  ·Order Time  ·About Invoice  ·Delivery Time  ·Maintenance Guide
 ·My Account  ·Order Verification  ·VAT Invoice  ·Delivery Charges  ·Complaints & Recommendations
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