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 Maintenance Instruction
Please call our hotline if there’s any quality problem of the purchased Ink & Toner. Stop usage and send it back to
check at Officedepot. We will offer the after-
sales services for you
according to the
examination criteria
specified by
manufactures.
Thank you for your
cooperation and support.


Phone Number:
010-64610666 - 3033
Name Address Phone Number Zip Code Major Products
HP
Maintenance Station
(Beijing)
22 Stand,North Road,worker
stadium,Dongcheng District		 65939696 100027 Commercial
Laser Printers,
Computers,
Servers, Notebook PCs
No.12 XinYuanLi, Chaoyang
District		 84484968 100027
 Commercial Laser Printers,
Computers,
Servers, Notebook PCs
Floor 2 A004 Dinghao Electronic Plaza,NO.zhongguangcun Street,
Haidian District		 51655354 100080
 Inkjet /Scanner
CD recorder /
All-in-One
Machine /
Projector /
Digital Camera
Room 905, United Plaza, NO.20
Chaoyangmen Street, Chaoyan
District		 65889596-
8718		 100020 Inkjet /Scanner /CD Recorder /
All-in-One
Machine/
projector /
Digital Camera
Canon
Maintenance Station
(Beijing)
NO.79 Chaonei Street, Chaoyang
District
 64032661 100020 Fax Machine
Park-New Bottom, South Road,
Zhongguancun South Haidian
District 		82523336
 100080 Fax Machine
Floor 2, NO.31, West Road, North 3th Ring, Haidian District 62540457
 100086 Printer, scanner
EPSON
Maintenance
Station
(Beijing)
Room 102,Block A,Chengjian Plaza City Construction Building, NO.18 North
Taipingzhuang Road, Haidian District 		82255566
 100088 Printer
NO.20 Fuxing Road, Haidian District 68188597
 100036 Printer
Panasonic
Maintenance
Station
NO.11, West Road, North 4th ring,
Haidian District,(Floor 1, Physics
Institute, Chinese Academy of
Sciences) 		62555388
 100080 Fax Machine
NO.25-2,West Road,North 4th Ring 51665618
 100080 Fax Machine
16 Stand, worker stadium,
Dongcheng District 		65862211
 100027 Fax Machine
NO.125, North Road Chaonei
Dongcheng District		 64007878
 100010
 Telephone
Ricoh
Maintenance
Station
Floor 6, NO.6 Tianyang Plaza,Yangfang Road, Haidian District 67792488
 100038 Fax Machine,
Printer
Xerox
Maintenance
Station
Room 802, 4﹟Shuzhi Home, NO.60,
Jiaoda East Road, Haidian
District		 62242774
-806
 100081
 Fax Machine,
Printer
200 meters west from Bridge Dongsishitiao Dongcheng District 84073495
 100011
 Telephone
Siemens
Maintenance
Station
Room 503, Taifu Plaza, Dewai
Street, Xicheng District 		82082772
 100011 Telephone
Zhongyu Communication, Xizhimen Street, Xicheng District 66126337
 100036 Telephone
GDBBK
Maintenance
Station

500 meters south from Shatan Road,
Dongcheng District		 65288015
Telephone
Room 305, NO.1, Mantingfangyuan,
Haidian District 		62146118
 100086 Telephone
LEXMARK
Maintenance
Station
Room 201,Block 1 Building 331,
Zhongguancun, Haidian District		 62199202
 100080
 Printer
Samsung
Maintenance
Station
Room 201,Building331, Block A, Xingfujiayuan,Guangqumen Street ,Chaoyang
District
100022
 Samsung / Sanyo fax machines,
printers
Brothers
Maintenance
Center
West Street, North gate of the
Workers Stadium 		67792488
 100027 Fax Machine
Philips
Maintenance
Center
NO.18, Gulou Street, Dongcheng
District		 84242500
 100011 Telephone
Sony
Maintenance
Center
400 meters west from Dongsishitiao
bridge, Dongcheng District 		84070408
 100081 Sony Digital Camera
3rd Box, Box 8162 ,No.3 Weigongcun
Road, Haidian District		 68422538
100081 Sony Digital Camera
COMET
Maintenance
Center
Block 3,Builidng 328, Zhongguancun,
Haidian District

 62566781
 100080
 Comet shredders,
Time Card Machine
Nicon
Maintenance
Center
Oriental Plaza E1-307, NO.1, East
Chang'an Street, Dongcheng District 		85151230
 100038
 Nicon Digital
Products
Copier
Maintenance
Floor 6, Oriental Plaza, NO.9,
Dongfangdong Road, Chaoyang District
64610666

 100027
 Copier
Conference
Telephone
Maintenance
Floor 6, Oriental Plaza, NO.9,
Dongfangdong Road, Chaoyang District
64610666

 100027
 Conference
Telephone
Projector
Maintenance
Floor 6, Oriental Plaza, NO.9,
Dongfangdong Road, Chaoyang District
64610666
 100027 Projector
Shredder
Maintenance
Floor 6, Oriental Plaza, NO.9,
Dongfangdong Road, Chaoyang District
64610666

 100027
 Intimus,
EBA Shredder
Electronic
Whiteboard
Maintenance
Floor 6, Oriental Plaza, NO.9,
Dongfangdong Road, Chaoyang District
64610666

 100027
 Electronic
Whiteboard




HP Ink & Toner 		 

1, the invoice copy
2, appointed self-testing page (diagnose page) or error message
(printed while not connected to computers and self-testing sample paper A4)
3, outer package
4, serial number of the machine which works with the Ink & Toner
5, serial number of the manufacture
6, Examination Period:20 days
7, Claim for Compensation:20days
Note: When checking the cartridges, the printer shall also be taken for examination.
Examination Center Address:
Beijing: Room 403,No.65 HaiDian New Technology Building TEL:010-82886225
Shanghai:2nd Floor, No. 1010 KaiXuan Road, Industrial
Metropolis Park
TEL: 62941001、62941005
Guangzhou: Room 403,Science and Technology Building,LongKou
East Road,TianheStrict.
TEL:020-22648988





EPSON Ink & Toner
  
You can have an examination within two weeks after purchasing (from the invoice date)
1, the invoice copy
2, appointed self-testing page (diagnose page) or error message (printed while not connected to computers and self-testing sample paper
A4)
3, outer and inside package
4,EPSON Ribbon Frames beyond the examination
5, Examination Period:30 days
6, Claim for Compensation:30days
Examination Center Address:
Beijing:
Room 1515 ,Dinghao Electronic Building Huayuan Qiao Road.010-68458450
Shanghai: No. 127 PanYu Road 021-62815522
Guangzhou: No.502 Tianhe Road




CANON Ink & Toner
  
1, the invoice copy
2, appointed self-testing page (diagnose page) or error message
(printed while not connected to computers and self-testing sample
paper A4)
3, outer package
4 The Examination Center is only responsible for examining the BX Series and Canon FX series, not for replacing the product and/or offering an examination certificate.

5. Examination Period:45 days
6. Claim for Compensation:30days
Examination Center Address:
Beijing: Building Block A, Room 150, Hong Kong
Zhichun Rode TEL:010-62106320
Shanghai: Center Address: No. 150 HongKong Road
TEL: 021-62717922-210
Guangzhou: Floor 12 ,Pingan Duilding,Sport East Rod
TEL:020-38771918-306
Guangzhou Pacific City Ⅰ Room 611
TEL:020-87592454





LEXMAERK Ink & Toner
  

1, the invoice copy (within 7 days from purchasing)
2, appointed self-testing page (diagnose page) or error message
(printed while not connected to computers and self-testing sample
paper A4）
3, outer package
Examination Center Address:
Beijing: Floor 3,Huarun Building,Jianguomen, 010-65172888-167
Shanghai: 4F North Building B, No.787 XieHe Road, close to West
TianShan Road
Guangzhou: Guangzhou CITIC Plaza, Room 5808 020-38772069-135
For on-line guarantee, visit www.lexmark.com.cn





XEROX Ink & Toner
  

1, the invoice copy (within 7 days from purchasing)
2, appointed self-testing page (diagnose page) or error message
(printed while not connected to computers and self-testing sample
paper A4 ）
3, outer package
4. the completed Xerox compensation application form
5.Note : warranty card copy of the machine is needed if the
Ink & Toner are sold with the machine together
6. Examination Period:30 days
7. Claim for Compensation:30days
Examination Center Address: Floor 13, No. 720 Pu Dong Avenue,
International Navigation Building
TEL: 50366146-3203




LENOVO Ink & Toner
  
1, the invoice copy (within 7 days from purchasing)
2, appointed self-testing page (diagnose page) or error message
(printed while not connected to computers and self-testing sample
paper A4)
3, outer package
4. Examination Period:90 days
5. Claim for Compensation:60days
Examination Center Address: 4F North Building B, No.787 XieHe
Road, close to West TianShan Road
TEL: 8006209999





SAMSUNG Ink & Toner
  
1, the invoice copy (within 7 days from purchasing)
2, appointed self-testing page (diagnose page) or error message
(printed while not connected to computers and self-testing
sample paper A4)
3, outer package
4, Examination Period:60 days
5, Claim for Compensation:60 days


Note :

1. The above examination periods are just for reference. There is no specific time issued by each examination center.
2. If we are inquired to deliver the Ink & Toner to the examination center. 3 more working days or so are necessary for the delivery period. If it is urgent, the customer can go to the listed examination center on his/her own.
3. The products with no official examination support will be delivered to the direct agent for an examination by the user.

 
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